Help Centre

Getting Started

Create your Zirro account, set up your business profile, add your first products or services, and publish your storefront when you are ready.

Payments & Payouts

Connect your payment account, complete provider verification, and review payout timing directly with your payment provider.

• Payment flow: Customers pay through the checkout or payment link shown by the merchant.
• Who processes payments: Payments are processed by trusted third-party providers, depending on availability and merchant setup.
• Who holds funds: Zirro does not hold merchant funds. Payouts, settlement timing, verification, and any reserves are handled by the payment provider.
• Payouts: Merchants should review their connected payment account for payout schedules, payout status, and required compliance steps.

Orders & Bookings

Manage customer orders, bookings, fulfilment, notifications, and customer updates from your Zirro dashboard.

Domains

Use your Zirro storefront link or connect a custom domain where supported for your business.

Troubleshooting

If something is not working as expected, check your account settings, payment connection, product availability, and browser session before contacting support.

Contact Support