Refund & Billing Policy

1. Subscriptions

Zirro subscriptions are billed according to the billing cycle selected at checkout or in your account settings. Subscription plans may renew automatically unless cancelled before the renewal date.

You can cancel a subscription through your account or by contacting support. Cancellation timing may determine whether access continues until the end of the current billing cycle.

2. Refunds for Zirro Fees

Subscription fees are generally non-refundable unless required by law or expressly stated in writing by Zirro. Fees already incurred for platform usage, add-ons, or transaction activity may not be refundable.

3. Merchant Refunds

Merchants are responsible for issuing refunds to their customers in accordance with their own policies, applicable law, and payment provider requirements. Zirro is not responsible for refund decisions made by merchants.

4. Failed Payments

If a payment fails, Zirro or its payment provider may retry the payment method on file. We may notify you and ask you to update your billing information.

Accounts with unresolved failed payments may be restricted, downgraded, suspended, or cancelled until payment issues are resolved.

5. Contact